Privacy Policy

GK WEB is the data controller for the personal information collected through this website and during enquiries about our services. You can contact us about privacy matters at info@gkwebsites.co.uk.

We only collect information that is needed to respond to enquiries and provide our services. This may include:

• Your name and contact details, including email address.
• Your business or company name.
• Your phone number, if you choose to provide it through a form.
• Information about the service you are interested in, such as web design, AI automation, AI consulting, SEO or support.
• Project details, budget range, timeline and any message you send to us.
• Basic technical information that may be collected automatically by our website hosting or security systems, such as IP address, browser type, device information, pages visited and access times.

We use personal information to:

• Respond to contact, quote and project enquiries.
• Discuss your business needs and recommend suitable services.
• Prepare proposals, quotes and project communications.
• Deliver services you ask us to provide.
• Keep reasonable business records.
• Maintain website security and diagnose technical issues.

We do not sell personal information. We do not use your enquiry information for unrelated marketing without a lawful basis.

Under UK data protection law, we rely on one or more lawful bases depending on the situation:

• Legitimate interests: to respond to enquiries, manage business communications, protect the website and keep basic records.
• Contract: where we need to use information to provide a quote, take steps before entering into a contract, or deliver agreed services.
• Legal obligation: where we must keep certain records for tax, accounting or legal purposes.
• Consent: where we ask for specific permission, such as for optional marketing communications or non-essential cookies if these are introduced.

We keep personal information only for as long as reasonably necessary. Enquiry information is normally kept for up to 24 months after the last contact, unless it becomes part of an active client relationship or we need to keep it longer for legal, accounting or dispute reasons.

Client and project records may be kept for up to 6 years after the end of the client relationship where required for tax, accounting or legal record-keeping.

Form submissions are handled by FormSubmit. Every form on this site — the contact form, the AI readiness audit and any quote request — is sent from your browser directly to FormSubmit, a form-delivery service, which forwards it to our inbox by email. This means FormSubmit processes whatever you type into a form, including your name, email address and message. Their own privacy policy covers how they handle it.

There is no database on this website and no marketing list. Your enquiry lives in our email inbox, and in FormSubmit's systems for as long as they retain it in the course of delivering it.

We may also use trusted service providers for website hosting, email, business records and IT support, who process personal information only as needed to provide those services to us. We may share information where required by law, regulation, court order, or with professional advisers, insurers or public authorities. We do not sell your personal information.

FormSubmit is based in the United States, so submitting a form on this site involves transferring your information outside the UK. Other service providers may also process or store information outside the UK.

Where this happens, we expect appropriate safeguards to be in place, such as UK adequacy regulations or approved contractual protections. If you would rather not use a form, you can email us directly at info@gkwebsites.co.uk.

Our website may use essential technologies needed for the site to work correctly and stay secure. At the time of this policy, we do not describe any non-essential analytics or advertising cookies as active on the site.

If analytics, advertising or other non-essential cookies are added later, this policy should be updated and any required consent controls should be provided.

Under UK data protection law, you may have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information in certain circumstances.
• Ask us to restrict how we use your information.
• Object to our use of your information in certain cases.
• Ask for your information to be transferred where applicable.
• Withdraw consent where we rely on consent.

To exercise your rights, contact us at info@gkwebsites.co.uk. We may need to verify your identity before responding.

If you have a concern about how we handle personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the UK Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk.

We may update this privacy policy from time to time. The latest version will be published on this page with an updated date.