Practical AI services for SMEs in Belfast and Northern Ireland.
I'm Gervis Knox. Based in Belfast, I help small and medium-sized businesses across Northern Ireland set up and run practical AI — chatbots, automation, lead capture, smart workflows — without enterprise price tags.
What you get
Free 30-minute call, then one-page plan in 48 hours.
Free 30-min call
Your business, your bottlenecks, your goals.
One-page plan
Usually within 48 hours of the call.
First automation live
Usually within 1 to 2 weeks.
Kept running
Until you don't need me any more.
Five core services. Most clients start with one and add the others as they see results. None of them require you to replace the tools you already use.
A chatbot on your site that answers the questions you get asked most, captures the leads you'd otherwise miss, and books straight into your calendar. Most Belfast clients see a 3x to 5x increase in after-hours enquiries handled within the first month.
The repetitive work your team hates: invoice follow-ups, CRM updates, lead nurture sequences, scheduling, data entry. Automate it once, forget it.
The full lead pipeline: capture from web form, chatbot, phone, email — then automatic nurture until they're ready to buy. One Belfast client went from 70% capture rate to 96%, leads up 128% in 30 days.
Simple dashboards that show you where enquiries come from, which campaigns work, what your team is spending time on. Built with the tools you already use.
One-off strategy sessions, written reports, roadmap planning. Useful if you're not ready to build yet but want a clear picture of what AI could do for your business.
Based in Belfast. Remote first, but happy to meet for a coffee or video when it's useful. No timezone juggling. Most clients are within an hour of Belfast — Lisburn, Bangor, Newtownards, Ballymena, Antrim.
I do the work. You talk to me from the first call to the last commit. No account managers, no juniors reading a script.
You get the system, you can run it yourself. I document everything. No vendor lock-in.
Sometimes the answer is no AI, or a better spreadsheet. I'll say so. I'd rather lose a sale than sell you something you don't need.
Not enterprise-priced. Real budgets for real Belfast businesses. Most first projects land in the low four figures.
I've been building for Northern Ireland businesses since before responsive design was a thing. I know what works in Belfast and what doesn't.
Problem: A Belfast retailer was capturing leads through a web form, but only responding during office hours. Weekend and after-hours enquiries sat in the inbox until Monday morning.
Solution: Built a chatbot that engages visitors within 30 seconds, captures the same details as the old web form, plus instant SMS notification for high-intent leads.
Result: Lead capture rate went from 70% to 96%. Total leads up 128% in the first 30 days.
Problem: A small electrical contractor in County Down was spending two hours every Friday chasing unpaid invoices.
Solution: Built an automated invoice follow-up sequence. Polite reminder at 7 days, firmer at 14, owner gets a text at 21 days.
Result: Average payment time dropped from 28 days to 14 days. The system paid for itself inside the first month.
Problem: A Belfast accountancy practice was losing 2 to 3 hours per new client on data entry, welcome packs, kick-off calls, and compliance documents.
Solution: End-to-end intake workflow: CRM record creation, welcome pack, kick-off call booking, Drive folder filing, accountant notification — all triggered by the enquiry.
Result: New client onboarding time dropped from 3 hours to 15 minutes.
Full story on the About Gervis Knox page. BBC Sport NI Unsung Hero (2017) for founding Ormeau Table Tennis Club with my brother Keith.
If you're unsure where to start, that's normal. Here are the most common questions from Belfast businesses looking for AI consultancy.
It depends on scope. A focused first automation project typically lands in the low four figures. The first 30-minute consultation is free — we'll scope what you actually need before quoting.
No. I work with owners and managers, not engineers. If you can describe your bottleneck in plain English, I can design a system that fixes it.
Almost never — and when it could, I'll tell you honestly. AI for SMEs usually means automating the repetitive work your team doesn't have time for, freeing them up for the work that needs a human.
Thirty minutes, free. You tell me about your business, your bottlenecks, your goals. I ask questions. Then I tell you — straight — whether AI can help, what it would take, and whether it's worth doing.
First automation live in 1–2 weeks from the go-ahead. Most clients see time or cost savings within the first month.
Based in Belfast, work remotely with businesses across Northern Ireland, the rest of the UK, and Ireland.
Then I'll tell you. Sometimes the right answer is a better spreadsheet, a hire, or a process change. I won't sell you AI you don't need.
Tell me what you're trying to fix. I'll come back with honest advice, clear next steps, and a tailored quote — no jargon, no pressure.
The enquiry form is now an AI Readiness Audit.
12 quick questions, personalised snapshot, free. 5 minutes.
30 minutes, free. I'll ask about your business, your bottlenecks, and your goals. Then I'll tell you — straight — whether AI can help.